VOIP Technology Explained

The Benefits of SIP Trunking

Flexibility with phone numbers Save money

SIP trunking enables you to move office and keep the same geographic number without any ongoing call-forwarding costs or those associated with producing new company stationery.

IP connectivity costs less than ISDN with lower call costs, free internal calls between extensions and offices and lower line rental costs for multi-sites. Also, no expensive call-forwarding costs are required should you relocate or need to divert calls in the event of a disaster.

Business continuityResilience

If your office has to be temporarily relocated in an emergency, this can be achieved quickly and cost-effectively with SIP trunking to keep your business working. SIP trunking provides a phone service that will cope with any situation and give you business-grade resilience for your telephony. Whether you need to keep your business running in a disaster or emergency or you need to load balance your calls between sites during peak hours, SIP trunking delivers.

Reliable Voice Services

The Benefits of SIP Trunking

SIP trunking is the fastest-growing telephony service and IDC provides one of the UK’s leading SIP trunk solutions. It connects your site directly to the network via an IP connection to carry and terminate your inbound and outbound voice calls across the public telephone network.

IDC SIP Trunks provide a highly-flexible alternative to ISDN and are compatible with all the leading IP PBX brands in the UK market, giving you peace of mind that your Private Branch Exchange hardware works with the network service.

Compared to ISDN, SIP Trunks are cheaper on a per-channel basis and more flexible in terms of what telephone numbers you can have and the locations in which you can have them. In addition, they are quicker to install and offer a robust business continuity service that ensures your business never loses any calls.

Our service can support connections ranging from two channels for businesses with small PBXs, with no limit on the number of channels that can be supported for large enterprises and contact centres.

Description

Benefits

VoIP and SIP telephony for UK business

How it works

Scalability – much easier to add capacity for additional simultaneous calls.
Flexibility – for multi-site operations, homeworking, easier office moves and phone number transfers.
Ability to add additional sites and devices and move calls between them quickly and seamlessly to handle overflow, or technical or other failures
Able to deliver additional functionality such as video conferencing and instant messaging.
Integration of an organisation’s data and phone networks, providing the best use of bandwidth.
Improved disaster recovery, including highly flexible call forwarding options.
Easier administration with online management and monitoring tools.
Future proofing – the telecoms world is moving rapidly to all ip telecom infrastructure

How it works

VoIP and SIP telephony for UK business

How it works

Internet-based telephony is centred around two key technologies: Voice over IP (VoIP) and Session Initiation Protocol (SIP) Trunking.

VoIP is a process of digitising voice calls and then transmitting them across IP-based networks such as LANs and WANs. It is fundamentally different to traditional telephony in that it uses digitised packets of data rather than the old style circuit switching used on the Public Switched Telephone Network (PSTN).

Voice over IP uses traditional routers and switches inside your business premises and is then backed of to a cloud service providing continuity and the support of our hosted service 'SipDesk'

Sipdesk is a comprehensive set of services for businesses to move quickly and efficiently to a Voice over IP service.

ClICK ON THE LINK BELOW TO LEARN MORE

https://www.youtube.com/watch?v=Hpl7sLJTwyg

VoIP and SIP telephony for UK business

As an authorised reseller of market-leading SIP, VoIP and hosted voice solutions, IDC (Ince Digital Communications) can help you choose the best solution to prepare for ISDN retirement. We also have a number of complementary services from fast IP connections, secure VoIP optimised broadband, wholesale line rental and fax services which ensure your migration to SIP is 100% effective.

Comprehensive voice call strategy review.
Advice on VoIP network topologies, traffic management and virtual LAN segregation strategies.
Design, supply, configuration and support of VoIP phones and handsets.
Consultancy on SIP Trunking capacity, ROI, configuration and Erlang calculations.
Full support and advice on transferring from PSTN and PBX/ISDN to IP (number porting).
Design, supply, configuration and support of IP based PBX system installation.
Technical advice on IP/PSTN integration, FXS and FXO gateways.
Fax to email conversion (T38 protocol).
Comprehensive support for VoIP/IP security and threat protection, such as firewalls, denial of service protection, Intrusion Detection and Prevention systems (IDS/IPS) and Request Flooding.